Knowledge base

Guides for your GameHost server — the panel, Minecraft and every other game we host.

Account and billing

Ordering, invoices, renewals and refunds — the basics before anything else.

• Ordering a serverChoosing a plan, a location and a billing period, and what happens after you pay.
• Renewals and cancellingHow automatic renewal works, what happens when a payment fails, and how long files are kept after cancelling.
• Invoices and VATWhere to find your invoices, how VAT is calculated and what business customers need to know.
• RefundsThe 24-hour guarantee for new customers, and what happens outside it.

Your panel

Everything that works the same on every game we host.

• First steps after orderingWhere to find your new server, how to start it and what the panel shows you on day one.
• Console and commandsReading server output, sending commands and understanding the warnings the panel raises for you.
• Files and configurationBrowsing, editing and uploading server files straight from the browser.
• Connecting over SFTPUsing FileZilla, WinSCP or any SFTP client to move large amounts of data to and from your server.
• BackupsHow many copies your plan includes, when to take them and how restoring works.
• SchedulesAutomatic restarts, shutdowns and commands on a timetable.
• SubusersGiving somebody access to your server without handing over your account.
• Startup parametersPer-game variables — world seed, passwords, modding frameworks — and when they take effect.
• Game SwapTurning your server into a different game, and keeping the old one to come back to.

Minecraft

Engines, plugins, modpacks and the errors that stop a server booting.

• Version and engineChoosing between Vanilla, Paper, Forge and the rest — and what each one can actually run.
• Installing pluginsAdding plugins from the built-in browser, and what to do when one refuses to load.
• Installing modpacksOne-click packs from CurseForge and Modrinth, how much memory they need, and what players have to install.
• Accepting the Minecraft EULAWhy a fresh Minecraft server stops on the first boot, and the one click that fixes it.
• When the server will not startThe four failures the panel recognises, what causes them and how to fix each one.

Other games

Short notes on the settings that differ from game to game.

• 7 Days to DieDifficulty, world settings, mods and why a long-running world gets heavy.
• American Truck SimulatorGenerating the server package, keeping DLC in sync and what the panel exposes.
• Arma 3The Steam account requirement, mod folders, missions and why milsim groups need memory.
• BeamNG.driveThe multiplayer mod, the auth key, mods and maps, and what players need installed.
• Core KeeperWorld seed and mode, the game ID players join with, and how mods stand.
• Don't Starve TogetherThe cluster token, caves as a second world, Workshop mods and admin setup.
• EnshroudedServer name, password and slots, plus what to expect from a game still in development.
• Euro Truck Simulator 2The server package file, matching DLC and mods, and why convoy servers are light.
• FactorioMods, save handling, the server token for public listing and why megabases need memory.
• Garry's ModGamemodes, Workshop collections, addons and the plugin frameworks communities use.
• HytaleAuth mode, patchline, early plugin support and what to expect from a game at launch.
• Insurgency: SandstormScenarios, map rotation, mod.io content and the tokens the server needs.
• Left 4 Dead 2Campaign selection, game modes, plugin frameworks and player slots.
• Minecraft BedrockHow Bedrock differs from Java, add-ons instead of plugins, and connecting from console or mobile.
• PalworldServer settings, admin access and what to expect from a game still in early access.
• Project ZomboidAdmin access, Workshop mods and why a long-running save grows heavy.
• RustWipes, map settings, Oxide and Carbon — the bits specific to a Rust server.
• SatisfactoryClaiming the server, autosaves, uploading a save and how mods behave on dedicated servers.
• Team Fortress 2Map rotation, custom content, SourceMod and the Steam login token.
• TerrariaWorld size and difficulty, uploading an existing world, and how tModLoader differs.
• The ForestDifficulty, passwords, the Steam account requirement and why mods are limited.
• UnturnedWorkshop content, the Steam login token and how players get maps automatically.
• V RisingGame presets, PvP and PvE, admin access, saves and server listing.
• ValheimPasswords, crossplay, moving an existing world and how mods work.
• Vintage StoryMods, world settings, uploading an existing world and what drives memory use.